On Time In-Home Mobile Senior Services
Professional Watch & Jewellery Care, Right at Home. Proudly Canadian and Family-Owned. Established in 1979
Professional Watch & Jewellery Services — Where You Are
On Time In-Home Mobile Senior Services brings trusted watch and jewellery services directly to seniors in the comfort of their own homes, residences, or community settings. Our mobile service is designed to make everyday maintenance simple and accessible — without the need to travel, wait in line, or manage small, delicate items independently.
For over 30 years, On Time was the trusted Watch & Jewellery Service provided inside of Hudson’s Bay, now with 18 retail locations inside London Drugs across BC and AB.
We now proudly serve seniors across the Lower Mainland and Vancouver Island, helping them keep their watches and jewellery wearable, functional, and worry-free.
Who We Are
On Time has been providing professional watch and jewellery services for decades and is a trusted name for reliability, expertise, and care. Our in-home senior services were created to support individuals who prefer — or require — service delivered directly to them.
Our mobile specialists are trained to work patiently and carefully with seniors, understanding the importance of clear communication, respect, and attention to detail. Every visit is designed to be calm, efficient, and supportive.
Our Services
Complete watch servicing, including:
- Watch repair
- Crystal replacement
- Battery replacement
- And more…
Complete jewellery servicing, including:
- Jewellery repair
- Custom jewellery design
- Ring sizing, claws repair
- And more…
Our mobile service experience is designed with seniors in mind.
During Your Visit
- Service provided in a familiar, comfortable environment
- Clear explanations before any work is completed
- Careful handling of watches and jewellery
- Unrushed, respectful service at a pace that feels comfortable
- A tidy, professional setup and clean work area
- On-site payment available – cash, cheque and card collected
- Reduced service rates
If an item requires more extensive repair, our specialist will explain next steps clearly and coordinate secure off-site service if needed.
Professional Standards You Can Trust
All On Time In-Home Mobile Senior Services are provided by trained professionals who:
- Have experience handling watches and jewellery of all types
- Follow strict handling and security protocols
- Work with professionalism, patience, and respect
- Prioritize clarity, comfort, and trust during every visit
- All watches and jewellery are carefully handled and fully insured while in our care, including during transport for off-site service if required.
Your personal items are treated with care and attention at all times.
Why Choose On Time In-Home Mobile Senior Services
- Trusted watch and jewellery experts
- No travel or waiting — service comes to you
- Ideal for seniors and individuals with mobility challenges
- Calm, respectful, and reliable service
- Support for multiple items in one appointment
- Tag Heuer Authorized Workshop
Serving Our Communities
On Time In-Home Mobile Senior Services are available throughout:
- Lower Mainland
- Vancouver Island
Service availability may vary by location.